Establishing ourselves as a major Bridging distributor in the market, Clever Lending have brought expertise and experience into a competitive industry by providing unrivalled service to our introducers. In just three years, we have forced our way onto premier lender panels, achieved recognition from Networks by becoming their sole bridging provider and illustrated a continued high level of service throughout. We have recently introduced an in-house regulated bridging advice service following increased demand, which has seen funding almost treble in this area over the past year. We’re one of only very few companies to provide such a service.
Coming from a group that operates in the debt management market, alongside the FCA, and by having 1st and second charge mortgages in house, we are always focused on suitability and affordability of products. We commit to this with thorough compliance coverage of all our regulated and non-regulated activity ensuring every product sold has a suitable exit and is fits the clients’ circumstance.
Our Lender relationships are crucial, and we have a very stringent due diligence process to ensure our panel is suitable for our market and offer the options required by our introducers. Our broker relationships make our business, and it is paramount that we understand their requirements, as well as the clients at an early stage to ensure a smooth conclusion from the outset. As the conduit between Lenders, Brokers and Consumers we have a shared vision and this was fundamental in our decision to utilise our experience by adding regulated bridging advice to our service.
We have grown in a short space of time and it is therefore critical to ensure that service remains throughout. Whilst maintaining our flexibility and pro-active actions in helping our customers, we have maintained our standards and our focus on positive customer outcomes. It is essential that the industry works together, and to that end, have worked with a competitor by bringing in their system, as it will benefit customers that we service. We further promote in house training and funding to support the next generation in this area.
Assisting the development of intermediaries in the ever-changing UK financial services landscape means we’re becoming the specialist distributor of choice for intermediaries and a benchmark to which others aspire.
Our expertise recently provided one client with a regulated bridging loan in just three days. The customer applied for the loan for home improvements – in a bid to boost the value of her home – and to pay £10,000 of existing credit.
Nick Jones, head of specialist distribution at Together, said: “This was a great outcome for the customer. Clever Lending brought the case to us on a Thursday and it was so expertly packaged that it made it easy for our residential underwriters to provide the finance on the Monday, three working days later.”
Clever Lending are very proud of our service and what we have achieved; and hope you find that we are worthy of recognition with this award.