Elliott Valentine – Just Mortgages

Elliott has been a mortgage adviser for over a decade, starting his career at badger Holdings and moving to work at Just Mortgages in June 2017. Elliott’s passion for what he does shines through, and throughout his years as a mortgage broker – whether that is as a self-employed or employed broker, he has always ensured he is warm, friendly and personable while also being a consummate professional.

Just Mortgages’ customer-centric approach focusses heavily on making sure that every client has the protection they need when they need it, and Elliott shares this approach. Like all Just Mortgages’ brokers, Elliott ensures that no client takes out a mortgage if they cannot also afford to protect their home if the worst should happen, and as a result, over 90% of his mortgage clients take a protection product.

Elliott believes in building up and maintaining good relationships with his clients, and not only does he always make sure he gets in touch when they are due for a remortgage, but also carries out an annual review with each and every client. This way, he can take into account any changes a client’s personal or work life and ensure they have the best mortgage and protection products for their individual circumstances.

Like many advisers in London and the south-east, Elliott has found the past year quite tough, so has had to work hard to source new business. His work ethic and understanding of the regional market, coupled with the support he receives from Just Mortgages has helped him continue to find new opportunities in London, while his dedication to his clients and the excellent relationships he has built up always ensures he has plenty of referrals and repeat business.

Elliott is an exceptional problem solver with excellent attention to detail and a fantastic and comprehensive understanding of the mortgage market. So, not only does he make purchasing a mortgage straightforward for his clients, but when applications are more difficult he can offer sound advice and keep his clients updated throughout the process. Elliott has worked with a number of clients with complicated mortgage needs and is always willing to put in the extra work to ensure he fully understands his client’s circumstances in order to get them the right mortgage deal within the deadline.

Elliott’s gentle approach coupled with his professional edge mean that he is always able to manage difficult and testing situations with efficiency and calm, while his level of commitment to his clients is rare in the mortgage industry.

“One of the best brokers I have had the pleasure of working with. He is not only friendly and professional, he is personable and will progress your transaction for you – even after your mortgage offer has been received. He also helps with any queries you have regarding the legal process. Will always recommend him!” Chantelle Diggin, Conveyancing Manager, JS Law Limited